the ultimate tour experience

Terms and Conditions

Terms & Conditions
-Child 3-14 years inclusive (0-2 years FOC)
-Pensioner/Student must have valid concession card
-No smoking within vehicles or within Australia Zoo unless stated
-Damage to a vehicle will incur minimum $200 charge
-Fares are inclusive of G.S.T
-Fares are in $AUD unless stated otherwise
-Tour times, details, adventures, itineraries, vehicles and prices subject to change
-Pick-ups, travel time & drop-offs may vary due to traffic or unforeseen events such as road closures, weather conditions etc.
-Croc Tours is not liable for any loss, expense or damage that may occur to yourself or your belongings during any tour provided by Croc Tours or unexpected changes
-Croc Tours operates in all weather conditions. Contact will be made if Australia Zoo has to close or we deem weather to extreme to operate a tour. If this event occurs, full refund will occur
-Access issues relating to the Glass House Mountains Lookout is out of our control
-We ask guests to please be waiting 10 minutes prior to their pick up time at the correct location
-Croc Tours is owned by 4U Transfers & Tours. All drivers are fully licensed and hold the correct driver authorization. All organisations have full public liability insurance and motor vehicle insurance and an accredited QLD transport operator. 

Cancellations
Cancellation Policy: Croc Tours reserve the right to charge a fee.
-Cancellation within 24 hours of a tour scheduled start time incurs a 100% fee
-Cancellation within 1-2 days (24-48 hours) of tour scheduled start time incurs a 50% fee
-Cancellation 3+ days will receive a full refund
-No Show fee of 100% of tour cost applies
-If you are running late, please notify us ASAP. 15 minutes after tour scheduled start time is the cut off and incurs a 100% no show fee
-Changes to bookings may be provided dependent on availability and must be requested at least 24 hours prior to scheduled tour start time
-Platinum Adventure Tours will incur a $200 cancellation fee per adult for cancellations within 7 days of tour booking
-Croc Tours VIP Add-ons will incur a $75 cancellation fee per tour when cancellation is made within 7 days of tour booking

Please contact us via info@croctours.com.au for further questions or infromation

Book yourself a memorable Tour Adventure

Join us for an Australia Zoo adventure

Croc Tours is a locally owned and operated business - specialising in small groups

Travel in style and comfort in our luxury air-conditioned vehicle

We are dedicated in providing a comfortable, safe, friendly and 5 star service to Australia Zoo - avoid coach tours and travel in style and luxury with Croc Tours

Less people, less transit time, no rushing, experience more with Croc Tours who offer the ultimate Australia Zoo Experience like no other!

You’re Day Tour involves a Guaranteed 5 hours at Australia Zoo and a visit to the Glass House Mountains Lookout – Bring your camera!

Crikey! What are you waiting for? Book Now!

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If you would like assistance planning an adventure with us...

Brisbane : 0422102079

Noosa : 0498761184

Flight Attendants, Australian Military & Veterans -  contact us for special rates

CONTACT US

the ultimate tour experience

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